Sales Policy 

Effective Date: January 17, 2025

At TrendxNest, we are committed to providing high-quality camping tents and exceptional customer service. This Sales Policy outlines the terms and conditions for purchasing products on https://trendxnest.com/.

1. Product Availability

All products listed on our website are subject to availability. We make every effort to ensure that the information about product availability is accurate, but occasionally, an item may be out of stock or unavailable due to high demand or other unforeseen circumstances.

If an item you’ve ordered is out of stock, we will notify you via email and provide options for a refund, exchange, or backorder.

2. Pricing and Payment

  • Pricing: All prices on our website are listed in USD (United States Dollars) and are subject to change without prior notice. Prices may vary based on product availability, seasonal discounts, or promotions.
  • Taxes: Sales tax will be applied to orders where applicable, based on the shipping address and local tax laws.
  • Payment Methods: We accept the following forms of payment:
    • Credit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Other secure payment options available at checkout
  • Order Confirmation: After your order is placed, you will receive an email confirmation with your order details. This confirmation does not signify that your order has been accepted; it is merely an acknowledgment that we have received your order.

3. Order Processing and Shipping

  • Processing Time: Orders are typically processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
  • Shipping: We offer various shipping options, including standard and expedited shipping. Shipping costs will be calculated at checkout based on your location and chosen shipping method.
  • Order Tracking: Once your order is shipped, you will receive a tracking number via email to track your order’s progress.
  • Shipping Delays: While we strive to ensure timely delivery, we cannot be held responsible for shipping delays caused by third-party carriers, weather conditions, or other unforeseen circumstances.

4. Cancellations and Modifications

Once an order is placed, it is processed immediately to ensure fast delivery. Therefore, cancellations or changes to an order can only be made within 24 hours of placing the order. After this period, your order will be processed and shipped as originally placed.

5. Returns and Refunds

Our Returns and Refunds Policy is outlined separately and can be found here. Please refer to it for information on how to return products and request a refund.

6. Customer Responsibilities

  • Accurate Information: It is the customer’s responsibility to provide accurate shipping and billing information at the time of purchase. TrendxNest is not responsible for errors in delivery due to incorrect information provided by the customer.
  • Refused Deliveries: If a shipment is refused by the customer or returned due to an incorrect address, the customer will be responsible for the cost of re-shipping the order.

7. Limitations of Liability

TrendxNest is not responsible for any indirect, incidental, or consequential damages arising from the purchase or use of our products. Our liability is limited to the amount paid for the product(s) in question.

8. Promotional Discounts and Offers

Promotional discounts and offers may be available from time to time. These discounts are valid only for the specified period and cannot be combined with other offers unless stated otherwise. The terms of each promotion will be clearly communicated during checkout.

9. Product Descriptions

We make every effort to ensure that the descriptions and images of products on our website are accurate. However, due to variations in monitor settings or other factors, the actual product may differ slightly from the images presented.

10. Changes to This Sales Policy

TrendxNest reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about our Sales Policy or need assistance with your order, please contact us at:

Street: 1456 Derek Drive
City: Akron
State/province/area: Ohio
Phone number: 330-412-9128
Mail: info@trendxnest.com
Country: United States